We’re still open and delivering 5 days a week, but please note that there are changes to delivery times.(Latest update: 05/04/2020 Time: 17:00)
The good news is that our warehouse is still open and we continue to operate online, but our delivery lead times may be longer than usual. Please bear with us, we’ll get your orders to you as quickly as possible. For tracking, you will get an email with the status of your order as it moves through the warehouse but note that Royal Mail is not providing tracking as a service at this time.
We have limited stock of socks, as our factory in Italy is now closed. Anything marked for sale is in stock.
In these difficult times we urge customers not to return socks for hygiene reasons and to remain in self isolation as per the governments advice. If there is an issue please get in touch via email and we will try and resolve this as quickly as possible.
Sam, Alicia & Sofia
PONGO | LONDON