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COVID-19: We're open and shipping 5 days a week. Info.
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    We’re still open and delivering 5 days a week, but please note that there are changes to delivery times.

    (Latest update: 30/06/2020 Time: 09:00) 

    The good news is that our warehouse is still open and we continue to operate online, whilst the majority of deliveries are on time Royal Mails delivery lead times may be 7-10 days longer in isolated cases. For more information about Royal Mails service please click here.

    We aim to process all orders within 24 hours to ensure you get your socks as quickly as possible. You will get an email with the status of your order as it moves through our warehouse. 

    We don’t want to inundate you with emails so follow us on Instagram or Facebook which is where we’ll mostly share our updates on the moving situation.

    We have updated our FAQ page which will answer your questions.

    Returns Policy

    If there is an issue please get in touch via email first and we will try and resolve this as quickly as possible.

    Thanks,

    Sam, Alicia & Sofia 

    PONGO | LONDON