We’re still open and delivering 5 days a week, but please note that there are changes to delivery times.
(Latest update: 21/09/2020 Time: 09:00)
The good news is that our warehouse is still open and we continue to operate online and aim to process all orders within 24 hours to ensure you get your socks as quickly as possible. You will get an email with the status of your order as it moves through our warehouse.
Whilst the majority of deliveries are on time Royal Mails delivery lead times may be 7-10 days longer in isolated cases. Overseas orders may take considerably longer. For more information about Royal Mails service please click here.
We have updated our FAQ page which will answer your questions.
If there is an issue please get in touch via email first and we will try and resolve this as quickly as possible.
Sam, Alicia & Sofia
PONGO | LONDON